Your Questions, Answered

Have a question about our replacement windows, replacement doors or vinyl siding? See below for answers to some of the questions we hear most from customers.

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Window World

Are Window World windows energy-efficient?

Yes. Our windows are designed to be as energy-efficient as they are beautiful. Our energy-efficient windows help keep heated and cooled air inside your home where it belongs. This allows your HVAC system to work more efficiently, reducing the amount of greenhouse gases your home releases into the environment and saving you money on your energy bills every month. Learn more about what makes our windows energy efficient in the video below or visit our energy efficiency page.

What does “Any Size, Installed” mean?

The term “Any Size” refers to any size replacement double hung window our manufacturer will construct. Currently this is a minimum width and height of 15″ X 26″ and a maximum of 48″ X 78″. “Installed” refers to the removal of a basic double-hung wooden window and installing your new Window World double hung replacement window, using the existing wooden stops.

Who manufactures replacement windows for Window World?

The windows are manufactured by Associated Materials Incorporated (AMI). AMI was founded in 1947 and is one of the largest replacement window manufacturers in the world.

Where are the replacement windows manufactured?

The Associated Materials facility is located in Akron, Ohio.

What types of Payment Methods & Financing do you offer?

Window World of Columbia offers flexible financing options to help you pay for your windows. Check out our Financing page for more details.

What type of warranty is available for my windows?

All of our Window World replacement windows come with a limited lifetime warranty. However a double lifetime “transferable”, lifetime glass breakage, lifetime seal failure, and installation warranties are available.

What do I do if there is a problem with the windows?

Most of the issues encountered by our customers are easily corrected and don’t necessarily mean that there is a problem with your window. In the rare occasion that you do have a problem with your Window World replacement windows, we recommend that you visit our Virtual Help Center.

Installation

What does “Any Size, Installed” mean?

The term “Any Size” refers to any size replacement double hung window our manufacturer will construct. Currently this is a minimum width and height of 15″ X 26″ and a maximum of 48″ X 78″. “Installed” refers to the removal of a basic double-hung wooden window and installing your new Window World double hung replacement window, using the existing wooden stops.

Will the replacement windows be installed from the inside or outside?

The majority of our replacement windows are installed from the inside. In some situations it may be necessary to install from the outside.

Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?

Window World installs replacement windows year-round. A standard install will take only one day. Our installers install one window at a time and are trained to do what ever necessary to minimize heating/cooling loss. The energy savings from the new windows will recover any additional costs incurred within a few days. Learn more about our installation process here.

How can I prepare my house for my replacement windows?

Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.

How long will it take to get my replacement windows? How much time should I allow for the installation?

Your replacement windows will be installed within 4-8 weeks from the date that the final measurements are taken. The type of replacement window being installed and type being removed help determine the amount of time needed to install your replacement windows. On average each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.

What happens to my old windows?

After installing your new replacement windows we remove every bit of debris from your property and dispose of it properly. If you wish to keep your old windows, glass or storm windows, please notify the installer as soon as he arrives for your installation.

Miscellaneous

How do I know if I need to replace my windows?

There are a few surefire signs that your windows need to be replaced. These include:

  • Noticeable damage like broken panes or dented frames
  • Leaky window or rotting frames
  • Higher energy bills with no other obvious explanation
  • Difficulty opening and closing them, even after lubricating the tracks
  • You can hear too much outside noise
  • You notice condensation on the inside of the pane or between the panes of multi-pane windows (condensation on the outside of the pane is normal)

If one or more of these sound familiar, we recommend replacing your windows as soon as possible. You’ll enjoy more comfortable interior temperatures and lower energy bills!

Watch the video below to learn more about the top 6 surefire signs that your windows need to be replaced.