COVID-19 Update: 10/15/20
As we monitor the latest updates regarding COVID-19, we are continuing to follow our hygiene and operational adjustments set forth by state and local governments, as well as the CDC and WHO. While our business remains open, we are confident in our ability to provide exceptional service, putting the health and well-being of our staff and customers at the forefront. Learn more about the safety precautions and our service modifications below.
Our Showroom Remains OpenFree In-Home Estimates Are AvailableOur team is here to help you achieve your renovation goals. Ready to get started? Contact us today to request your free estimate.
As we are learning more about the COVID-19 virus and its impact on our community, families and work environment, Window World is responding by taking precautionary measures to decrease the risk to ourselves and our customers, while continuing to operate as normally as possible. Like you, we have watched the Coronavirus crisis carefully. In keeping with our pledge to provide our customers with the highest level of service, we’d like to tell you what we’re doing to serve you and do our part to keep you safe during this time of uncertainty. Rest assured, our community’s safety is our top priority. Here are the steps we are taking:
We are reforming the way our offices operate by practicing social distancing in all our facilities.
- We are implementing new internal procedures to ensure the appropriate distance between employees, we are closing our public showrooms and are mandating deep cleaning of our common areas.
- We have disinfectant available in our facilities and have added outdoor handwashing stations.
- We are further reducing the interaction between our employees by limiting visits to our facilities by Window World field representatives and installer teams.
- We are changing the way our sales team operates. We have new procedures to promote safe ways for us to serve you, our customers. Our sales staff are happy to present product options over the phone, or if in person, in your front yard or another open-air location.
How Our In-Home Estimate Process Has Changed
- Our demonstration materials are cleaned and disinfected after each use.
- Our design consultants won’t shake your hand, and will keep a healthy distance as we go through our inspection of your needs.
- If you are not feeling well, please reschedule your appointment. We will do the same.
How We’ve Adapted Our Installation Process
- Our installers wear booties and gloves for your protection.
- The majority of our installation process takes place on the exterior of your home. If one of our installers needs to enter your home for any reason, you will be notified beforehand.
- If you are not feeling well, please reschedule your appointment. We will do the same.
We will continue monitoring this situation closely. If you wish to delay a project, please let us know. There may be operational restrictions imposed on us by local or national authorities, which we will follow. However, you may be sure that when this crisis passes, Window World will be there to provide and service your exterior remodeling needs.
We thank you sincerely for choosing Window World, a family-owned, locally operated company.